XYLANTHERA Money Back Guarantee Policy

At XYLANTHERA, our foremost aim is to ensure complete satisfaction with every purchase. Our Money Back Guarantee is designed to provide you with peace of mind, knowing that your investment in our products is protected.

Eligibility Criteria

To qualify for our Money Back Guarantee, the following conditions must be met:

• - The product must be returned within 30 days from the original date of purchase.
• - The product must be in its original packaging and unused condition.
• - Proof of purchase, such as a receipt or order confirmation, must be provided.

Non-Eligible Items

Please note that certain items are exempt from the Money Back Guarantee, including:

• - Customized or personalized products.
• - Gift cards.
• - Products marked as final sale.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at [email protected] to request a Return Authorization Number (RAN).
2. Securely package the product, ensuring the RAN is clearly marked on the outside of the package.
3. Ship the product to the following address:
   XYLANTHERA Returns Department
   1234 Elm Street, Suite 567
   Metropolis, CA 90210

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and a credit will be applied to your original method of payment within 7-10 business days.

Contact Us

For any questions regarding our Money Back Guarantee policy, please contact our customer service team at +1 (123) 456-7890 or via email at [email protected].

Thank you for choosing XYLANTHERA. We value your business and are committed to providing you with the highest quality products and services.